FAQ’s

Buying & Shipping Original Paintings

I have placed my order, when can I expect delivery? – Once you place your order it will be processed and shipped within 5-7 business days. Once shipped, you will receive an email with your tracking details.  All Original Artworks are sent with An Post by Registered Post and shipments require a signature on delivery.

How much is shipping? – Shipping is Free within Ireland. For Shipping Costs outside of Ireland each piece is priced according to it’s destination. Contact me here and I can organise a quote for international shipping.

What countries do you ship to? – I ship Original Paintings anywhere in Ireland. For Original Artworks outside Ireland, contact me here and I can organise a quote for shipping internationally. Please note that there may be additional customs charges to pay on receipt of product.

What about returns? – If you change your mind, I offer a full refund up to 14 days after receipt. A refund will be honoured after the artwork is returned in perfect condtion. Please see my Refund Policy for more details

Copyright – It’s important to note that the artist will always retain copyright of the painting. This means that nobody but the artist can copy, reproduce or photograph the work for distribution or commercial gain without the prior consent of the artist.

Please Note – The actual product may vary from the images shown on the website. The actual colours may vary from those shown depending on the device you are using to view the product, or the angle the item is photographed at

If you have any other questions in relation to buying or shipping, please feel free to get in touch through my contact page and I’ll happily answer any queries you may have.

Taking Care of Your Painting

Once you’ve chosen, paid for and received your long awaited Original Oil Painting it’s important to get the most enjoyment by handling and taking proper care of your Artwork.

Room selection – Be aware of your location choice for the painting. Prolonged exposure to direct sunlight will fade the colours of an oil painting so try not to  hang in direct sunlight. Avoid exposure to extreme heat, extreme cold, or to extreme humidity.  Avoid hanging paintings directly over fires, radiators, or heaters. Be careful not to use picture lights attached very close to the painting as some light bulbs can get very hot. Do not keep in a damp room as it encourages mould and mildew, like bathrooms or kitchens.

Moving/Handling – Avoid leaning the front or back surface of a stretched canvas on a pointed or sharp object, like the corner of a table or chair, as it will leave a dent that will disfigure thework. Lean it on the wood of its stretcher bars or the frame, so that nothing presses against the canvas.  If you need to transport the work, lay a flat piece of board or cardboard over the front and back of the painting, and then wrap it in bubble wrap. Bubble wrap could leave marks so keep away from the painting surface . Try to keep a painting upright and never lay it flat. Take care with the frame corners as they are easily damaged. Always handle the frame without touching the surface of the painting with hands. Carry a painting with two hands from the sides of the frame.

Cleaning – You might want to dust your painting regularly, so that a layer of dust does not build up. Only dust with a light brush. Do not use chemicals or household cleaning products. Do not use water or damp cloths. Do not use feather dusters. The back of the painting could be cleaned with soft brushes.

Hanging – Before you hang the painting, make sure the hook is strong, so that the painting doesn’t fall and get damaged. Make note of the weight of the painting and use suitably heavy screws and hooks. Try not to hang your art work too high or too low. You want to enjoy looking at it and hang it at a good eye level.  A recommended height is 60″ from the floor to the middle of the picture, depending on your own height and the wall space.

Copyright – It’s important to note that the artist will always retain copyright of the painting. This means that nobody but the artist can copy, reproduce or photograph the work for distribution or commercial gain without the prior consent of the artist.

If you have any other questions in relation to the painting or frame, please feel free to get in touch through my contact page and I’ll happily answer any queries you may have.

Payment Plan Options

A payment plan is a great way to spread out your payments and is another option I offer a to make ‘owning an original painting’ more affordable and accessible. Get in touch and I can talk you through the options. I have outlined some of the frequently asked questions on payment plans. Plans are only available for Original Paintings

What time frames do you offer for payment plan?

I offer a 3 month time frame only. There is an initial down payment as a deposit.

You choose the date that you make your payments based on the day you pay your deposit, e.g., if you pay the deposit on the 1st of the month, the subsequent payments will be taken out on the 1st of each month until the artwork is paid in full.

  • Once the deposit is paid, I will mark the painting as ‘Sold’ online
  • The Painting will continue to be displayed online until the payment plan is completed
  • Free shipping within Ireland

Can I cancel if I have paid some instalments?

If for some unforeseen circumstance you need to cancel your order, I can cancel the payment plan and refund any money paid. Once this happens, I will advertise the Artwork for sale again.

Can I decide to pay in full at any stage of the payment plan?

Yes, just get in touch and let me know so that I can calculate the outstanding balance and cancel the instalments.

When do I receive my painting?

I will ship the order once the last instalment has been paid.

For any other queries, please get in touch through my contact page here