Brenda Flannery Art
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please get in touch at firstname.lastname@example.org and we can supply you with a Model Return Form.
Once you have notified us of your intention to return the product, you have an additional 14 days to return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- The supply of goods made to customers specifications, eg Commissioned Artwork
- Gift cards
- Print Products eg Framed Prints, Fine Art Canvases, Phone Cases & Tablet Cases
To complete your return, we will need to receive and inspect the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for a similar item, send us an email at firstname.lastname@example.org and send your item to: Dooyork, Geesala, Ballina MO, IE, MO, F26 NP78, Ireland.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Dooyork, Geesala, Ballina MO, IE, MO, F26 NP78, Ireland.
Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Note: If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.